Wooflip is not obligated to give customers a refund because we sell non-tangible, digital products that can't be returned to us and we can't stop customers from using them in the future. You, as a customer, are in charge of being aware of this before buying anything from our website. It should be noted that while buyers have the legal right to return an item, this does not apply to digital content due to regulations.
However, we want you to be happy. We will go above and beyond to make sure that you are satisfied because we stand behind our products and want you to be happy. Please get in touch with us if the result does not meet your expectations for any reason; we will try our best to make things right.